Who reviews prior authorization requests for Performing a nuclear medicine study to visualize the salivary gland (CPT 78230)?

Most commercial payers hand imaging reviews to a radiology benefit manager. For the payers tracked here, requests are reviewed using guidelines from eviCore, Carelon, CMS, UnitedHealthcare / eviCore. The request is submitted through that organization's portal rather than the health plan's general line.

What should be in the clinical notes before requesting Performing a nuclear medicine study to visualize the salivary gland (CPT 78230)?

Reviewers look for a recent office visit that documents the symptoms and how long they have lasted, exam findings, results of any earlier imaging, treatments already tried and how the patient responded, and the specific question the study is expected to answer. The diagnosis code on the request should match what the notes describe.

CPT 78230: Performing a nuclear medicine study to visualize the salivary gland - Prior Authorization and Price

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CPT 78230

Performing a nuclear medicine study to visualize the salivary gland.

Nuclear Medicine

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Payer guidelines that apply

Payer	Reviewed using	Guideline	Sections
Aetna	eviCore	Pediatric Neck Imaging Guidelines 1.0.2026, effective Feb 3, 2026 Neck Imaging Guidelines 1.0.2026, effective Feb 3, 2026	3 that name this code
Anthem BCBS	Carelon	Current guideline	None found
Cigna	eviCore	Pediatric Neck Imaging Guidelines 1.0.2026, effective Feb 3, 2026	1 that name this code
Medicare	CMS	—	None found
Original Medicare does not run a prior authorization program for outpatient imaging; claims are judged against the coverage policies above. Medicare Advantage plans set their own prior authorization rules.
UnitedHealthcare	UnitedHealthcare / eviCore	Commercial and Exchange Cardiovascular and Radiology Imaging Guidelines 09.2026, effective Sep 1, 2026	3 that name this code

Guidelines collected from the payers' published documents on September 29, 2026. Payers revise these documents during the year. Open the guideline link to confirm the current version before you submit.

Conditions the guidelines address for this study

These are the clinical situations where payer guidelines discuss Performing a nuclear medicine study to visualize the salivary gland. Each has its own criteria for when the study is considered appropriate.

Salivary Gland Disorders Aetna · UnitedHealthcare
Neck Masses (Pediatric) Aetna · Cigna · UnitedHealthcare

Typical price

Commercial insurance, median

$460

Middle half of rates: $376 to $653

Medicare, hospital outpatient

$408

Facility payment

Medicare, physician fee schedule

$159

National, non-facility

Commercial figures come from negotiated rates published by 505 hospitals; Medicare figures from CMS fee schedules. Rates vary widely by hospital and plan. Pricing data from CenterIQ.

Get notified when the rules for this study change

Payers update imaging guidelines several times a year. We will email you when the criteria for Performing a nuclear medicine study to visualize the salivary gland change.

CPT 78230: Performing a nuclear medicine study to visualize the salivary gland - Prior Authorization and Price

Payer guidelines that apply

Conditions the guidelines address for this study

Typical price

Get notified when the rules for this study change

Frequently asked questions

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